About these Terms and Conditions
By browsing and using our website you accept these terms and agree that any purchase of goods from us is subject to these terms and conditions. We may update these terms and conditions from time to time and the current version will always be shown on the Terms page of our web site.
Prices and Payment
All prices on the website are in Australian dollars. Prices are subject to change without notice. Curated with Conscience accepts direct debit and PayPal for online payments. PayPal allows you to securely pay by credit card or a bank account. For more information about PayPal’s security features visit www.paypal.com.au. For custom corporate orders we accept most major credit cards and direct debit. For customers paying by direct debit, your goods will be dispatched only once funds have been received by us.
***Australia Post is experiencing domestic delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Express Post remains the fastest delivery option, however Australia Post has withdrawn its ‘next business day’ delivery guarantee until further notice***
Orders made by 1pm AEST will be dispatched the same business day.
Curated with Conscience offers the following shipping options:
Flat Rate Standard Shipping: $9.95 via Australia Post Parcel Post.
Australia Post delivery time estimate sending to same state: Metro – up to 2 business days, Country – up to 5 business days.
Australia Post delivery time estimate sending to interstate: Metro – up to 3-6 business days, Country – Varies dependent on location.
Flat Rate Express Shipping: $16.95 via Australia Post Express Post. Australia Post guarantees next business day delivery if the address falls within the Australia Post Express Post network
Curated with Conscience provides you (the purchaser) with an Australia Post tracking number – You can track your parcel’s delivery progress via the Australia Post website http://auspost.com.au/track/.
If premises is unattended a card will be placed in the post box and the parcel will be transported to the nearest Australia Post Outlet.
Please note: Orders returned to Curated with Conscience due to incorrect address, failure to collect from Australia Post Outlet, or failure to contact courier after delivery attempt, will incur a re-shipping and re-delivery fee.
Late Deliveries: Refunds will not be given for late delivery. Curated with Conscience will not be held liable for late delivery outside of Australia Post’s stipulated delivery times.
Due to the perishable and fragile nature of our gifts we do not offer International Shipping.
Refunds and Returns
In the event of products being damaged in delivery you can return the items. All products are checked for quality before dispatch and while we try our best to ensure that the product is delivered to you in perfect condition, the product may be damaged in the delivery process. Should this happen you can return the damaged items and we will re-send the product and pay for the return and additional postage charges. In the case where the product is sold out we will offer a full refund.
To arrange a return, seek a refund, replacement or exchange, you must email us on firstname.lastname@example.org to obtain prior approval. Please include the order number and reason for the return. Please note: We do not refund for change of mind.
Purchase and Sale of Alcohol
Both the purchaser and recipient of a gift containing alcohol MUST BE 18 years or over under Victorian law.
Product Variations and Substitutions
We proudly source our products from small batch Australian businesses. Due to the handmade nature of our products, there may be small variations in the appearance of products compared to the product images on the Curated with Conscience website. Very occasionally an advertised hamper item will not be available. In the instance that a product is unavailable, we reserve the right to replace it with a product of the same or greater quality and value in your chosen hamper.
We are the owners or licensees of the intellectual property in the content on our web site including (but not limited to) text, graphics, logos, trademarks, design, icons, and video. You are not permitted to copy, publish or use any of the content in any way, whether personal or commercial, without our prior written permission. Unauthorised use of this material or this website may give rise to a claim for damages and/or be a criminal offence.
Variation of this Website
The content of the pages of this website, including product details and pricing, is for your general information and use only. It is subject to change without notice. We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any of this website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Limitations and Exclusions of Liability
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Law and Jurisdiction
Your use of this website and any dispute arising out of such use is subject to the local laws of Curated with Conscience.